Two billion-dollar brands at Nestlé Purina
I spent nine years at Nestlé Purina, ending in the Strategy and Insights Group, where I identified and incubated new business models. The work there was deliberately ambiguous and I had far more influence than direct authority, which turned out to be the most useful thing I ever learned.
Across those nine years I carried P&L responsibility and the growth strategy for two billion-dollar brands. On Purina ONE I refocused the wet dog and cat portfolios on the brand's outcome-based essence and co-led the strategic revenue management work that set pricing and pack architecture across channels. On Friskies, a $1.2 billion brand, the digital and ecommerce plan I set produced a 23% year-over-year increase in pure-play ecommerce sales and a fivefold increase in campaign engagement.
The two calls I'm proudest of were earlier and smaller. In 2014 I bet that position on retailer search results would move real volume, at a point when almost nobody was treating retail media as a channel. The pilot produced a 987% increase in share of product detail page views and a 28% increase in share of sales volume, and Purina's investment followed from $22,000 pilto test to over $700,000. In 2015 I put beacons into fifty Pet Supplies Plus stores. It was the first manufacturer-led test of the technology and the first in the pet specialty channel. The point was never the pilot. It was getting Purina an early, honest read on whether in-store digital was real while everyone else was still speculating.
